Privacy Policy

1. Introduction

We value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and share your data when you interact with our website or make purchases.

2. Personal Information We Collect

Device Information:

  • Collected: Browser type, IP address, time zone, cookies, site interactions.

  • Purpose: Improve site performance and user experience.

  • Source: Automatically via cookies, tags, and pixels.

Order Information:

  • Collected: Name, billing/shipping address, payment details, contact info.

  • Purpose: Process orders, manage shipping, and send updates.

  • Source: Information provided during checkout.

Customer Support Information:

  • Collected: Any details shared during support queries.

  • Purpose: Assist with your inquiries.

3. Minors

Our site is not intended for users under [age limit]. We do not knowingly collect data from children.

4. Sharing Your Data

  • We share your data with service providers to fulfill orders and improve services.

  • Data may be shared to comply with legal requirements or prevent fraud.

5. Advertising & Analytics

  • We use tools like Google Analytics to analyze site usage and improve services.

  • Your data may be used for targeted advertising across platforms like Google, Facebook, and Bing.

  • Opt-out options are available through [links to opt-out platforms].

6. Cookies

  • Cookies help improve your browsing experience.

  • Types: Functional (navigation), Performance (analytics), Advertising (personalization).

  • You can manage cookies through your browser settings.

7. Your Rights

For GDPR (EU residents):

  • Access, update, or delete your personal data.

  • Data may be transferred and processed outside the EU (e.g., U.S., Canada).

For CCPA (California residents):

  • Right to know, access, and delete personal information.

  • Contact us to exercise these rights or designate an agent.

8. Security & Retention

  • We retain your data as required to fulfill orders or as per legal obligations.

  • Automated decision-making is used to prevent fraud (e.g., temporary IP denylists).

9. Updates to Policy

We may update this policy periodically to reflect new practices or regulatory changes.

 

SMS Data policy

At High Street Brands Co., we value your privacy. This SMS Privacy Policy explains how we collect, use, and protect your information when you sign up to receive SMS messages via our marketing platform, Klaviyo.

1. What We Collect

When you opt in to receive SMS messages from us, we may collect:

  • Your mobile phone number
  • Your name or email (if voluntarily provided)
  • Consent timestamp and source (e.g., checkout, pop-up form)

All data is securely stored in our Klaviyo account and is only used for SMS and related communications.

2. How We Use SMS Data

We use your mobile number to:

  • Send you promotional SMS messages (sales, drops, discounts)
  • Share order updates, reminders, or cart recovery messages
  • Provide personalized marketing and recommendations
  • Notify you of product launches or back-in-stock alerts

We may use behavioral and shopping data (e.g., purchase history, website activity) to customize SMS content. Your information will never be sold or shared with third-party marketers.

3. Consent & Message Frequency

By entering your phone number at checkout or through any SMS opt-in on our site, you consent to receive recurring automated marketing and transactional text messages from High Street Brands Co. Consent is not a condition of purchase.

  • Message frequency may vary
  • Standard message and data rates may apply

4. How to Opt Out

You can opt out of SMS messages at any time by:

  • STOP to any message
  • Emailing support@highstreetbrands.store with your phone number

After opting out, we will confirm your request and stop all further marketing messages.

5. Data Security & Storage

All SMS subscriber data is stored securely within Klaviyo, a trusted and compliant marketing platform. We implement reasonable security practices to protect your data from unauthorized access or misuse.

6. Third-Party Disclosure

We do not sell, trade, or share your mobile number with external advertisers or unrelated third parties. Your data is only shared with platforms like Klaviyo that enable our SMS marketing in compliance with privacy laws.

7. Updates to This Policy

We may update this SMS Privacy Policy to reflect changes in our practices or legal requirements. If material changes are made, we will notify you through SMS or email (if available).

8. Contact Information

For questions or concerns about your SMS data, reach out to:

High Street Brands Co.

📧 support@highstreetbrands.store

🌐 www.highstreetbrands.store

our store location


High Street Brands Co.

2347 Gerstner Memorial Drive, Lake Charles, LA 70601

Open: Mon–Sun, 8AM–2AM

Write to us: support@highstreetbrands.store