SMS Data policy
At High Street Brands Co., we value your privacy. This SMS Privacy Policy explains how we collect, use, and protect your information when you sign up to receive SMS messages via our marketing platform, Klaviyo.
1. What We Collect
When you opt in to receive SMS messages from us, we may collect:
- Your mobile phone number
- Your name or email (if voluntarily provided)
- Consent timestamp and source (e.g., checkout, pop-up form)
All data is securely stored in our Klaviyo account and is only used for SMS and related communications.
2. How We Use SMS Data
We use your mobile number to:
- Send you promotional SMS messages (sales, drops, discounts)
- Share order updates, reminders, or cart recovery messages
- Provide personalized marketing and recommendations
- Notify you of product launches or back-in-stock alerts
We may use behavioral and shopping data (e.g., purchase history, website activity) to customize SMS content. Your information will never be sold or shared with third-party marketers.
3. Consent & Message Frequency
By entering your phone number at checkout or through any SMS opt-in on our site, you consent to receive recurring automated marketing and transactional text messages from High Street Brands Co. Consent is not a condition of purchase.
- Message frequency may vary
- Standard message and data rates may apply
4. How to Opt Out
You can opt out of SMS messages at any time by:
- STOP to any message
- Emailing support@highstreetbrands.store with your phone number
After opting out, we will confirm your request and stop all further marketing messages.
5. Data Security & Storage
All SMS subscriber data is stored securely within Klaviyo, a trusted and compliant marketing platform. We implement reasonable security practices to protect your data from unauthorized access or misuse.
6. Third-Party Disclosure
We do not sell, trade, or share your mobile number with external advertisers or unrelated third parties. Your data is only shared with platforms like Klaviyo that enable our SMS marketing in compliance with privacy laws.
7. Updates to This Policy
We may update this SMS Privacy Policy to reflect changes in our practices or legal requirements. If material changes are made, we will notify you through SMS or email (if available).
8. Contact Information
For questions or concerns about your SMS data, reach out to:
High Street Brands Co.
📧 support@highstreetbrands.store
🌐 www.highstreetbrands.store
